Shipping Policy

At Kool Kids, we are committed to delivering your orders quickly and securely across Canada.

1. Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).

2. Shipping Rates & Delivery Time

• Standard Shipping: 5-10 business days
• Express Shipping: 2-5 business days (additional charges apply)
• Shipping costs are calculated at checkout based on your location.

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

4. Lost or Delayed Shipments

We are not responsible for shipping delays caused by couriers. If your package is lost, contact us at ajdin1001@gmail.com, and we will assist in resolving the issue.